Gurudev Sri Sri - There are two ways to handle it : Move away from that place at that time - because when everybody is angry, things are heating up, everyone goes deaf. Angry people do not listen to anyone. The best thing is move away a little bit and wait for things to cool down. Be there, with patience - First, agree with the person, say, 'Yes, I agree with you. Suppose your husband or wife is arguing with you, don't say, 'No', say, 'Yes, you are right, I agree with you. The moment you agree, the temperature comes down. Then in a little gap, as the temperature comes down, say, 'But, this is the secret. Sometimes people come to me with big ideas. I tell them, 'Your idea is brilliant, very good, but it is impractical’. Use your skill to calm the situation, and then get across what you want to the other person.