How does one maintain calm and cool during unpleasant situations?

Question - Gurudev, How does one maintain calm and cool during unpleasant situations?

Gurudev Sri Sri - Every event is an opportunity to deepen your wisdom. An unpleasant event somewhere kindles the deep wisdom we are born with. Whether positive or negative, every event kindles this in us. If an event overpowers us, we lose our emotions and intellect. Then we need help. That is where communion comes in. We sit together and sing and the load is lifted off. Everyone must take some time in life to dwell on the truth. This is satsang, to be in the company of truth. Keep on encountering truth in our lives. Just a few moments can bring such peace, stability and strength.